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Two Key Words When Providing Ongoing Software Support: Be Specific

Once you’ve developed and installed software for a client, your work may not be done. In many cases, software developers provide ongoing software maintenance and support for their clients. Offering...

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Managing Marketing Clients’ Expectations: It’s About Trust

Working as a marketing consultant is as much about finessing the client relationship as it is about developing effective marketing campaigns. Your business’s survival depends on customer satisfaction,...

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Contracts to Start Your New Client Relationship off Right

Congratulations! You’ve won the business with a new IT client and are ready to get to work. To start this new business relationship with clear expectations, it’s time to define your scope of work, set...

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